(877) 791-9795M-F 8:00AM - 5:00PM EST
Email Customer Care
During business hours, emails will be answered within 2-4 hours.
PO Box 1170
Wrightsville Beach, NC 28480
Attn: Customer Service
1638 Military Cutoff Road
Wilmington, NC 28403
All orders are processed between 8am and 5pm EST. Weekends and holidays are excluded.
Packages are shipped from North Carolina via UPS, USPS or a combination of both. For a specific ZIP/postal code to ZIP/postal code transit time, please track your order for delivery time.
Note: A business day DOES NOT include Saturdays, Sundays or holidays.
Warehouse Skateboard has partnered with UPS i-Parcel for shipping and payment processing on international orders.
Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The customer is responsible for all custom duties and taxes and/or VAT (Value Added Tax) on item(s) purchased upon receipt of the package. Warehouse Skateboards has no control over these additional charges and only charges for shipping from the United States to your country. Please contact your local customs office for further information on your country's statutes.
Canadian purchases apply. The customer is responsible for custom duties and Canadian taxes and/or VAT (Value Added Tax) on the item(s) purchased.
Note: Warehouse Skateboards will not issue credit where packages are not delivered due to non-payment of fees, refused or abandoned.
We currently ship to over 150+ countries, view our Country Guide to see a full list of countries we service.
United States: You may request to reroute your order after your package has been shipped. To request a reroute of your package, please contact a customer service representative as soon as possible. We will contact your shipping carrier on your behalf. You will be charged the rerouting fee if rerouting is possible.
International: Orders cannot be rerouted.
Multiple and oversize shipments may increase the cost of shipping. A customer service representative will contact you with your options prior to shipping your order if this is the case.
Warehouse Skateboards adheres to the shipping polices of its carriers. Inclement weather may result in delivery delays. You may track the status of your package on the Order Status page.
Still have questions? Please fill out our contact form.
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